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Do you have any questions?

Please read the questions below and if you can't find your answer, send us your question, we will respond as soon as possible.

F.A.Qs

Frequently asked questions
Are you window and door manufacturers or retailers?

We are proud to be direct window manufacturers, which means our prices are competitive and beneficial to you. By eliminating middlemen, we can guarantee lower prices while maintaining the quality and customization of our products. With us, you benefit from unbeatable prices without compromising on quality.

Do I have to pay to get an estimate?

No, the estimate is free.

Do you install doors and windows?
Yes, our team takes care of the installation of doors and windows.
Do you take care of the measurement?

Yes and it's free! We take care of taking the necessary measures to ensure a perfect fit for your doors and windows, and this service is completely free. Our goal is to provide you with a hassle-free and completely personalized experience.

What is your guarantee?

Discover our different guarantees! We offer a variety of warranties for our products and services, from installation to hardware to thermal performance, each designed to give you complete peace of mind. To learn more about the specific details of each warranty, please see our page dedicated to guarantees.With us, your satisfaction and trust are our number one priority.

What are the delivery times?

Delivery times depend on the type of project. We can provide you with more specific information after submitting your request.

When replacing my doors and windows, who is responsible for disposing of the old windows or doors?

We take care of picking up your old windows when replacing them.

What are the main types of windows?

The main types of windows are:

  • Casement window
  • Awning window
  • Sash window
  • Sliding window
  • Tilt and turn window
What is a casement window?

A casement window is a type of window that opens outward or inward by pivoting on side hinges.

What is an awning window?

An awning window is a type of window that opens outward by tilting upward.

What is a sash window?

A sash window is a type of window made of two panels that slide vertically relative to each other.

What is a sliding window?

A sliding window is a type of window that opens sideways by sliding along a track.

What is a tilt-and-turn window?

A tilt-and-turn window is a type of window that can be opened in two ways: by tilting horizontally from the top for ventilation from above, or by opening sideways like a casement window.

What are the differences between the double thermos and the triple thermos?

The double thermos has two panes separated by an air or gas space, while the triple thermos has three panes separated by two air or gas spaces, providing better thermal and acoustic insulation.

Can replacing my old windows help me save money on heating and cooling costs?

Yes, replacing your old windows with more energy-efficient models can save you money on heating and cooling costs.

What is ENERGY STAR?

ENERGY STAR is an international program to promote energy efficiency in products and buildings, which helps consumers save energy while protecting the environment.

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