Our guarantees

At Astra Fenestration, we are committed to providing you with high quality products accompanied by complete peace of mind. We are proud to offer you a variety of warranties for our doors and windows, covering different aspects to meet your specific needs.

  • Extrusion Guarantee: We offer a 20-year guarantee on the extrusion of our doors and windows, ensuring their durability and resistance over time. Extrusion is a manufacturing process where a material such as PVC is heated and pressed through a die to create specific shapes, such as door and window profiles. In the context of door and window warranties, the extrusion warranty relates to the durability and structural integrity of these profiles over a period of time, ensuring that the material withstands the conditions of use and weather during that period.

  • Thermal Guarantee: Our thermal warranty extends over 10 years, ensuring that our products will maintain their optimal energy performance. The thermal guarantee concerns the thermal insulation performance of doors and windows. It guarantees that products will maintain their optimal energy performance for a defined period, ensuring effective insulation and thus helping to reduce heat or cold loss in your home. This warranty is important to ensure that your doors and windows continue to provide you with thermal comfort throughout their lifespan.

  • Hardware Warranty: We guarantee the quality of the hardware for a period of 5 years, ensuring optimal operation of your doors and windows.

Additionally, we also offer warranties for labor and installation. Our qualified installers work with the greatest care to offer you an impeccable installation, and we offer you a full guarantee on their work.

We encourage you to read the detailed conditions of each warranty by consulting our warranty certificates. If you have any questions or concerns, do not hesitate to contact our advisors. They will be happy to answer any questions you may have and provide you with any additional information you may need.

At Astra Fenestration, your satisfaction and peace of mind are our top priority.